Frequently Asked Questions

The aim of hospital treatment is to treat an illness and thereby eliminate or reduce its symptoms. Rehabilitation treatment and sanatorium treatment, on the other hand, focus primarily on the consequences of an illness. 

Due to the highly intensive treatment at the Verus Clinic, which is tailored to each individual patient and aimed at recovery, we are unable to provide rehabilitation services.

No, as a private acute care hospital, we provide hospital treatment only; rehabilitation and spa treatments are offered and carried out separately by specialist rehabilitation centres.

No, as a specialist hospital for holistic psychiatry, psychosomatic medicine and psychotherapy, we provide hospital treatment only (with accompanying children); we do not offer health cures.

You will need ordinary street clothes in which you can move about in our accommodation, as well as sportswear and (if you wish) swimwear.

Bed linen and towels are, of course, provided in your room and are changed regularly.

If you have not yet provided all previous medical records (discharge summaries, etc.), please bring these with you. Please also bring any medication you are currently taking with you when you are admitted.

People insured with statutory health insurance funds can be admitted provided they apply to their health insurance fund for approval of the costs prior to admission. Some health insurance funds regularly approve treatment at our clinic, whilst others never do so.

You will need a cost estimate for your statutory health insurance provider. Please contact our patient helpline with your request for further information on how to proceed.

No. We are an acute psychiatric hospital; unfortunately, we cannot admit patients who have been granted funding for a course of treatment.

Yes. You can stay with us even if you have several children aged 0–8. Due to space constraints, we recommend that you bring no more than three children.

Visits are planned and authorised following consultation with the treating therapist.

At the Verus Clinic for Adults, you may bring your pet with you, subject to prior consultation with the admissions department.

At the Verus Clinic for Adults, you may bring your pet with you, subject to prior consultation with the admissions department.

Of course. There’s Wi-Fi and a computer you’re welcome to use.

There are designated smoking areas outside the building.

Our housekeeping team will change the bed linen and towels. You are welcome to wash your clothes here at the house. A washing machine, laundry baskets and a drying rack are available.

The comfort rooms are equipped with a safe.

Apart from emergency admissions, admission usually takes place once your health insurance provider has issued a confirmation of coverage.

Yes, these are set out in the house rules.

The room is cleaned daily by our housekeeping team.

Yes, subject to prior arrangement, therapy sessions can also be provided in French, Arabic and Turkish. Please let us know when you make your enquiry or during the intake process so that we can assess the options on a case-by-case basis.